Customer Service
Order Processing
At Anschar Diamonds, Inc, we want you to have a satisfying shopping experience. For your convenience, the following payment options are available: Visa, Mastercard, Discover and American Express.

As soon as you place your order using our easy-to-navigate system, we immediately begin processing it. Because it is immediate, canceling your order is not an option. Most orders are processed and leave our facility in as little as two business days. If for some reason you change your mind after placing an order, we welcome you to take advantage of our 30-day return policy, detailed below.
 
Shipping
We use the most reputable shipping companies to deliver your purchase in a timely manner. We deliver to street addresses ONLY in the continental United States, Hawaii, Alaska and Canada using private carriers. Shipments WILL NOT be made to PO Box destinations. We use USPS as our main shipping provider.  If you cannot receive a package by USPS please contact us at 800-877-1804 or 972-233-1804 and we can discuss the proper shipping for your area.
 
Security/Insurance Protection
When your order is shipped from our facility, you will receive an email with the tracking information. All packages are fully insured at no additional charge to you and may at the discretion of USPS require a signature upon delivery.
 
Shipping Options
Please note that the shipping times stated below are in addition to the processing time.
( Processing time usually two business days )
 

SHIPPING OPTION CHARGE

In-Store Pickup
Free

USPS
$9.95

USPS Next Day
$19.95
 
Questions
For product inquiries or help using the AnscharDiamonds.com website, please call 800-877-1804 or 972-233-1804.
 

Cancellations & Returns

We want you to be perfectly satisfied with your purchase.  If you are not satisfied, please contact us at 800-877-1804 or 972-233-1804. We will discuss you with you the options available to you. Your satisfaction is our highest priority!

 

© Copyright 2014, Anschar Diamonds. All rights reserved.